Lancashire Business View’s reputation as a magazine and a brand has progressed impressively in recent years, and while the team continue to work effectively, developing responsibilities and increasing workloads are bound to result in additional pressures. We wanted to analyse ourselves to identify if we had any room for improvement in our processes and the way we worked together. Communication is of paramount importance for the advertising and editorial team when working with external organisations, but to successfully communicate externally, our internal communications have to be effective.
Michael and Imelda have clearly thought long and hard about the concept for the workshop, and what the impact on organisations and individual team members could be. The focus on rapport was well-accepted by my colleagues, as it does play a pivotal role in building productive working relationships. It was good not to be lectured to, and the movement around the room added an additional dimension to a thought-provoking day.