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Building communication and trust in your teams. To improve how teams work together, it is also essential to build trust and improve communication. How do team members relate to each other? Are they tolerant of each others’ working style? One of the most common communication problems in any business is people misunderstanding what other people tell them or what they are trying to say, so communication is a key area to focus on. According to the Myers Briggs Type Instrument (MBTI) there are 16 types of people all of whom receive and process information differently. Some people need to talk to process what they are thinking; while others need time to reflect. Some people come up with big creative ideas, whereas others...
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Lancashire Constabularylogolancs

Aims of the workshop

To provide staff an opportunity to enhance their leadership capability through developing coaching skills.

Objectives

  • Adopt a coaching style to enhance individuals performance
  • Conduct meetings using the GROW model
  • Recognise opportunities to adopt a coaching style when providing feedback, in performance meetings and on-going staff development
  • Recognise the importance of motivating others to achieve goals
  • Manage performance issues with confidence.

We initially discussed the definitions, principals and process of coaching, clarifying that it is a goal centred, forward moving process which enables staff to move from where they are now to where

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